FAQ

Effective Date: July 19, 2025

1. What is DW Radio?

DW Radio is a free online radio platform offering a curated mix of music, culture, and global vibes. It features stations from around the world, organized by genre, country, and language — perfect for relaxing, working, cooking, or just enjoying the moment.

2. Is DW Radio free to use?

Yes! DW Radio is completely free. There’s no account, subscription, or registration required.

3. What devices can I use to listen?

You can access DW Radio on any modern browser using a desktop, laptop, tablet, or smartphone — no app required.

4. Why isn't a station working?

Try the following:

• Refresh the page,

• Switch to a different browser,

• Check your internet connection.

Still not working? Email us at 📧 [email protected]

5. What kind of music and content do you stream?

We feature a variety of content, including:

• Global radio stations,

• Music by genre: jazz, classical, electronic, pop, etc.,

• Regional and cultural stations from over 100 countries.

6. Is the platform family-friendly?

Yes. While we cannot control third-party station content, we curate selections with general audiences in mind.

7. Can I suggest a station or playlist?

We’d love that! Feel free to send your ideas to:
📧 [email protected]

8. Do you run ads or track my activity?

DW Radio itself does not serve ads and collects only anonymous usage data for technical and analytical purposes. See our Privacy Policy and GDPR Statement for more details.

9. How is my data protected?

We use minimal data and follow GDPR guidelines to ensure your information is secure and never sold.

10. How do I get in touch?

For help, suggestions, or general questions, contact us at:
📧 [email protected]